Privacy Policy

Effective Date: November 21, 2025

1. Introduction Prospera Ventures, LLC, d/b/a Prospera Automations ("we," "us," or "our") respects your privacy. This policy describes how we collect, use, and share information through www.prosperaautomations.com.

2. Information We Collect

Account Information: Name, email address, billing address, and payment details.

Client Data (Input): Text, customer lists, prompts, and instructions you upload for AI processing.

Voice & Usage Data: If you use our Voice AI features, we process audio recordings and transcripts to facilitate the interaction.

3. Voice Data & Washington Law In compliance with Washington State privacy standards, we process audio solely to facilitate communication and transcription services requested by you. We do not create biometric "voiceprints" for the purpose of identifying individuals without explicit additional consent.

4. How We Use Your Data

To provide, maintain, and improve the Service.

To process payments and send administrative notifications.

To prevent fraud, spam, and abuse of our AI systems.

Third-Party Processing: We utilize third-party infrastructure (including GoHighLevel, OpenAI, and Twilio) to power our Service. Your data is transmitted to these providers solely for the purpose of executing the services you request.

5. Data Sharing We do not sell your personal data. We may share data with:

Service Providers: Vendors who assist with hosting, AI generation, and payment processing.

Legal Requirements: We will disclose data if compelled by a valid court order or subpoena, particularly regarding investigations into telemarketing (TCPA) compliance.

6. Your Rights Depending on your location (including Washington State), you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at [email protected].